Getting help

This section describes how to get help with any aspect of studying with Open Study College

Whom can I contact other than my tutor?
Whom can I contact other than my tutor?   Whilst your tutor is there to support your learning, we also have a dedicated Student Support team who are there...
Wed, 14 Jun, 2017 at 11:22 AM
Can I apply for an extended time limit on my course?
Can I apply for an extended time limit on my course?   If you wish to apply for an extension to your course, please contact Student support in one of the ...
Wed, 14 Jun, 2017 at 11:21 AM
I've failed an assignment. What happens now?
What to do if you have failed an assignment We are here to help if you do not pass your assignments first time, although we do expect assignments to be ...
Wed, 10 Jul, 2019 at 10:43 AM
I can't access my unit, how can I reset it?
I can't access my unit, how can I reset it?  Our student support team can reset this for you. You can contact them via one of the following met...
Thu, 21 Nov, 2019 at 4:02 PM
Unable to reset my password/ Forgotten my login?
Unable to reset my password/ Forgotten my login? Our student support team will be able to reset your login details. You can contact them via one of ...
Thu, 21 Nov, 2019 at 4:13 PM
I'm having problems loading my course, what do I need to do?
I'm having problems loading my course, what do I need to do? First, you need to ensure that you have the latest version of your web browser (E.g. G...
Thu, 21 Nov, 2019 at 4:23 PM